Privacy Policy
Introduction
PaceFyndr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
By using PaceFyndr, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the App.
Information We Collect
1. Personal Information You Provide
Information you voluntarily provide when creating an account or using the App:
- Account Information: Name, email address, username, password, profile photo
- Profile Details: Age, gender, fitness level, running preferences, bio
- Social Information: Connections with other users, event participation, messages
- Content: Photos, posts, comments, and other content you create
2. Health and Fitness Data
With your explicit permission, we collect health and fitness data from Apple Health (iOS):
- Activity Data: Running distance, pace, duration, routes, workout summaries
- Health Metrics: Heart rate, calories burned, step count
- Apple Health Integration: We read and write workout data to Apple Health with your permission
Important
Important: Health data is stored securely and never sold to third parties. You can revoke health data access at any time through your device settings.
3. Location Data
We collect location data to provide core features of the App:
- When-In-Use Location: To show nearby running events and users in your area
- Event Location: To display event meeting points and running routes on maps
- Location Permissions: You can control location access through your device settings
4. Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, screens viewed, time spent in the App, interactions
- Network Information: IP address, mobile network information, connection type
- Crash Reports: Error logs and diagnostic data (only if you opt-in to error tracking)
How We Use Your Information
We use the information we collect for the following purposes:
- Provide and maintain the App's features
- Connect you with nearby runners and events
- Display your fitness activities and stats
- Send push notifications about events and messages
- Process subscription payments via RevenueCat
- Improve App performance and user experience
- Provide customer support and respond to inquiries
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations and enforce our Terms
- Display maps and routes via Mapbox integration
Third-Party Services We Use
PaceFyndr integrates with the following third-party services that may collect and process your data:
Supabase (Database & Authentication)
Stores your account data, profiles, events, and messages
View Privacy Policy →Sentry (Error Tracking)
Collects crash reports and error logs (only with your consent)
View Privacy Policy →OneSignal (Push Notifications)
Sends notifications about events, messages, and updates
View Privacy Policy →RevenueCat (Subscriptions)
Processes subscription payments and manages entitlements
View Privacy Policy →Data Sharing and Disclosure
We DO NOT sell your personal information to third parties.
We may share your information in the following limited circumstances:
With Other Users
Your profile, fitness stats, and event participation are visible to other users within the App's community features
With Service Providers
Third-party companies that help us operate the App (listed above) under strict data protection agreements
For Legal Reasons
When required by law, subpoena, or to protect our rights, safety, or the safety of others
Business Transfers
In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity
Data Retention
We retain your personal information for as long as necessary to provide the App's services and comply with legal obligations:
- Account Data: Retained until you delete your account
- Health Data: Retained until you revoke permissions or delete your account
- Event History: Retained for historical records and statistics
- Crash Reports: Retained for 90 days (if error tracking enabled)
- After Account Deletion: Some anonymized data may be retained for analytics and legal compliance
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Portability: Request your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing emails and push notifications
- Revoke Consent: Withdraw consent for health data, location, or error tracking
- Object: Object to processing of your data for certain purposes
To exercise these rights, please contact us at privacy@pacefyndr.com or delete your account directly in the App settings.
GDPR & CCPA Compliance
European Users (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under GDPR:
- • Legal basis for processing: Consent and contractual necessity
- • Right to lodge a complaint with your local data protection authority
- • Data transfers outside the EEA comply with standard contractual clauses
California Users (CCPA)
California residents have specific rights under the California Consumer Privacy Act:
- • Right to know what personal information is collected
- • Right to delete personal information
- • Right to opt-out of data sales (we don't sell data)
Data Breach Notification
In the event of a data breach that affects your personal information, we will:
- Notify affected users within 72 hours of discovering the breach (as required by GDPR)
- Provide details about what information was compromised
- Explain steps we're taking to address the breach
- Recommend actions you can take to protect yourself
- Notify relevant data protection authorities as required by law
Notifications will be sent via email and/or push notification to the email address associated with your account.
Children's Privacy
PaceFyndr is not intended for users under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@pacefyndr.com.
Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: Data transmitted over HTTPS/TLS; sensitive data encrypted at rest
- Secure Storage: Authentication tokens stored in iOS Keychain / Android Keystore
- Access Controls: Strict access controls limit who can access your data
- Regular Audits: Security audits and vulnerability assessments
Important
While we strive to protect your data, no method of transmission over the internet is 100% secure. Please use strong passwords and report any suspected security issues to security@pacefyndr.com.
International Data Transfers
Your information may be transferred to and processed in countries outside your residence, including countries that may not have the same data protection laws. We ensure appropriate safeguards are in place for such transfers.
By using PaceFyndr, you acknowledge and consent to the transfer of your information to countries outside your residence for the purposes described in this policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the App and updating the "Effective Date" above. Continued use of the App after changes constitutes acceptance of the updated policy.
Contact Us
Questions?
Contact us regarding this Privacy Policy or your personal data
privacy@pacefyndr.com